LEGAL

Privacy Policy

VCTR Facility Solutions, LLC  ·  Effective Date: June 25, 2026

This Privacy Policy explains how VCTR Facility Solutions, LLC (“VCTR,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at vctrfs.com (the “Website”) or contact us to request a quote or information about our commercial cleaning and facility services. VCTR serves business clients in the Florida Panhandle and South Alabama. The Website is operated in the United States and is intended for users located in the United States.

1. Information We Collect

Information you provide to us. When you submit a quote or contact request, or otherwise communicate with us, we collect the information you choose to provide. This typically includes your name, business or organization name, email address, phone number, facility or service details, and the contents of your message.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, referring pages, and the dates and times of your visits. This information is collected through cookies and similar technologies (see Section 4).

2. How We Use Information

We use the information we collect to:

• respond to your inquiries and provide quotes, walkthroughs, and proposals;
• contact you by telephone and email about your request and the services you inquired about;
• provide, manage, and improve our services and the Website;
• maintain the security and integrity of the Website;
• keep business records and comply with legal, tax, and regulatory obligations; and
• establish, exercise, or defend legal claims where necessary.

3. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers — with vendors who perform services on our behalf, such as website hosting, email, form processing, customer-relationship management, and analytics, who may use the information only to provide those services to us.
• Legal and safety — when we believe disclosure is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of VCTR, our clients, or others.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4. Cookies & Analytics

The Website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use the site. We may use analytics tools (for example, Google Analytics) that set cookies and collect usage information to help us measure and improve site performance. You can usually control or disable cookies through your browser settings; disabling some cookies may affect how the Website functions. Our Website does not currently respond to “Do Not Track” browser signals.

5. Communications

If you contact us or submit a request, we will respond and follow up by telephone and email regarding your inquiry and the services you asked about. We do not currently send SMS/text marketing or marketing newsletters. If we introduce such communications in the future, we will obtain any consent required by law and provide a way to opt out. You may ask us to stop contacting you at any time using the contact details in Section 12.

6. Data Retention

We keep personal information for as long as needed to respond to your request, provide and administer our services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

The Website may link to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

The Website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Your Choices & Rights

You may request to access, correct, update, or delete the personal information you have provided to us by contacting us using the details in Section 12, and we will respond as required by applicable law. Depending on where you live, you may have additional rights under state privacy laws. We will honor applicable rights and will not discriminate against you for exercising them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when the updated policy is posted on the Website with a revised “Effective Date.” Your continued use of the Website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

VCTR Facility Solutions, LLC
4138 N Davis Hwy, Pensacola, FL 32571
Email: hello@vctrfs.com
Phone: 850.888.8288

See also our Website Terms & Conditions.